This document sets out how Nucleuspolar.com will process any personal data we collect from you and the cookies we use.
We make every effort to protect your privacy by adopting a consistently high level of site security aligned with strict company policies on how we store and use personal information and complying with our obligations under the Data Protection Act 1998 and the EU General Data Protection Regulation (2016).
We recommend that you read this policy prior to using any of our resources and regularly review any changes thereafter. It is your responsibility to do so.
What data we collect and how this is used is set out in detail in this policy, but in general this might include:
In addition to the uses specified below, we may use information provided by you in the following ways:
We collate data about registered users including which services they have used or searches they have carried out so that we can understand our customers, and efficiently fulfil their requirements.
Once you start using our services, we may track and keep a record of the pages you visit. We collect these data from groups of users to get a sense of how people are using our platform and what content and services are most popular. This helps us improve what we offer on our platform.
You will be given at least one opportunity to opt in to receiving any marketing e-mails from Nucleus POLARTM.
As you use our platform, we collect information about your usage including but not limited to traffic data and location data.
The Nucleus POLARTM platform is designed for desktop access but can be accessed via mobile devices as well. The information gathered from the mobile users will be in line with that of the desktop user information.
Each time you use the internet, an IP address is assigned to your computer or internet-capable device via the internet service provider. This number may either be the same or different each time you access the internet. Each time your computer or internet-capable device requests information from our website or platform, we log your IP address on our server. We may also log operating systems and browser types for the purposes of system administration and to report aggregate information. We may use this in order to gather information about the website traffic and usage.
Whether you are a registered user or not, our web server collects certain information including IP address, host names, domain name, time and date, the browser version and platform, a record of which pages have been requested and location data from your IP address. Location data may be necessary for us to ‘geo-block’ or regionalise our website content or services.
We also may send you non-marketing e-mails for internal record keeping and/or to improve our services and/or for the purpose of inviting you to partake in surveys or market research that we or third parties conduct.
In addition to responding to complaints or claims received or discovered, as referred to above, or any breaches of our website terms and conditions, we may use all information supplied or collected on our websites to enforce our legal rights and protect against unauthorised access, use, activity and/or copying, either personally or via third party contractors and advisors and/or protect the rights, property, or personal safety other users of the websites and the public. This may involve using any details supplied by you, including your name and contact details.
Nucleus POLARTM does no automated profiling of personal data.
Other than as expressly agreed by you or stated when data is collected or stated within this policy, we will not disclose your personal data to any third parties other than:
We understand that the security of your information is important to you. We adhere to the highest standards of decency, fairness and integrity in our operations. We also take industry accepted security measures to protect your information as it travels the internet, and to make sure all information is as secure as possible against unauthorised access and use. We review our security measures regularly.
You should not share your username and password with other people. If a password is forgotten, you will be able to reset the password through the “Forgot Password” functionality on the “Sign In” screen.
Any e-mail between you and Nucleus POLARTM is not encrypted.
Cookies are small text files that a website may put on your computer or mobile device when you first visit a website and are widely used to remember small amounts of information and give you a better experience using the website.
Certain cookies contain a limited amount of personal information. For example, if you click ‘remember me’ when logging in, a cookie will store your username. Most cookies will not collect information that personally identifies you but collect more general information to help us analyse how well our website is performing overall so we can improve it.
Your internet browser has tools that allow you to remove or block cookies. More information can be found here: www.aboutcookies.org
Depending on which cookies you block, certain features of the website or platform may stop working correctly.
You have the right to make a written request to be informed whether or not we hold or process any of your personal information by emailing firstname.lastname@example.org. Your request might cover the following:
Where local laws dictate, we will not use your personal information for marketing purposes, nor disclose your information to any third parties, unless we have your prior consent. You can prevent such use by letting us know either through the website or by email to email@example.com.
By submitting your information, you consent to the use of that information as set out in this policy. You should review this policy regularly, to note any changes as to how we collect and use personal information.
Thank you for reviewing this information and if you have any questions, please email firstname.lastname@example.org.
Last updated: 27 February 2019
If you have any feedback about this site or if you have concerns relating to your data, you can submit an SAR (Subject Access Request) by email at email@example.com or by phone at +44 207 398 4964.